"We were able to integrate Giva eCustomerService into our daily operations and have experienced a high ROI on our time and money.
- Kevin Pearson, Director, Customer Service, mindSHIFT Technologies
About mindSHIFT Technologies
mindSHIFT Technologies provides flexible managed technology services that keep its customers' IT resources running smoothly.
Business Results Achieved
mindSHIFT Technologies selected Giva eCustomerService™ and Giva eKnowledgeManager™ to manage its customer service operations for its Aspire Legal Services. The Giva Service Management Suite™ provided mindSHIFT and Aspire.net with:
- A powerful, yet elegant hosted solution to manage customer service operations
- A high level of service and understanding of the customer
- High ROI
- 100% uptime using Giva 24 x 7 x 365
- Reduced customer support costs
- Lower total cost of ownership with the Giva On Demand Software™ option