BMC® Remedyforce™ Alternatives & Replacements

BMC Remedyforce Reviews & Ratings vs. Giva
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"Giva is a pleasure to use, it is highly functional, we were up and running fast and the technical support is outstanding. We are very pleased with our choice of Giva."
- Chris Jerry, Support Center Manager, EDIMS
When compared with Salesforce.com® Service Cloud, the Giva Service Management Suite resulted in a:
  • 30% increase in productivity by using Giva dashboards and reports
  • Eliminated 24 hours/month of work to prepare reports
  • 50% decrease in time required to open cases
  • 50% easier to navigate and search Giva
  • 100% faster application responsive/speed
  • 85% easier to get up and running on Giva
  • 50% less time to maintain Giva on an ongoing basis
  • 80% decrease in time to generate and approve knowledge articles
  • 75% reduction in time to add new company/contact
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