"Selecting Giva was an excellent choice for Santé Health Systems. Compared with Ivanti® ITSM Help Desk, Giva is more intuitive, easier and faster to customise, more functional, and has outstanding reports and dashboards."
- Juan Carlo Muro, IT Director, Santé Health Systems
When compared with Ivanti® ITSM Help Desk (formerly HEAT Software), the Giva HIPAA-compliant Cloud Service Management Suite resulted in a:
80% increase in productivity by using Giva's dashboards and reports
60% increase in meeting service level agreements
45% increase in the number of the calls logged due to Giva's intuitiveness and ease of use
50% increase in productivity by using Giva's integrated custom forms
40% increase in productivity of IT personnel traveling between 16 sites