When a change is ready for approval:
- If the Change Manager is satisfied with the Implementation, Test and Backout Plans, then they move the RFC status to "PENDING" and set Pending Actions to "AWAITING APPROVAL."
- Giva automatically notifies via email the Change Advisory Board (CAB) to review the RFC.
- Your change management process should also include that CAB members discuss and advise the Change Manager on this RFC at the next CAB meeting.
Sign up your ITIL CAB for a free 30-day trial of Giva's hosted change management platform today.