Help Desk Application Setup
Take a tour of quick and easy help desk setup process.
Service Request Fields
Hosted Help Desk Software Setup Service Desk Application Settings
Customise Service Desk Work Flow, Notifications and Functionality
You can go through each of these customisation options and decide if you want it enabled. If you want the option enabled, simply check the box and when your review of all the options is completed click the "Update" button at the bottom of the page. Please click on the "Help" and "Notifications Help" links in the upper right hand side of the page for assistance.
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