IT Solutions for Healthcare Support Services and Vendors

Learn more about Giva's IT Service Management, IT Help Desk and Customer Service and the benefits to MSOs, medical software vendors, support service providers and other healthcare organisations.

  • Fast deployment: Cloud-based solution up and running in a matter of days
  • Train in 1 hour: Train your staff in an hour
  • Data-driven decision-making: Robust, fast & painless reporting
  • Highly customisable: No programming or consultants

How Giva Works for MSOs, medical software vendors, and support service providers

Healthcare organisations work with hundreds of service providers that most patients never know about. From software vendors to support services, all of them have to be HIPAA compliant and provide safe, secure and efficient customer service. Find out why Giva is a leading cloud-based IT provider for:

  • Management service organisations in healthcare
  • Electronic health record (EHR) software vendors
  • Medical billing and coding companies
  • Revenue cycle management firms in healthcare
  • and more
What problems does Giva solve for MSOs, medical software vendors, support service providers and suppliers?
Giva helps hospitals, clinics, laboratories, EHR vendors, revenue cycle management firms and many other healthcare organisations deliver HIPAA-compliant customer service efficiently and safely, and that includes supporting the backend of the software vendors who support these facilities and practises. Our help desk, IT service management and patient service cloud solutions are powerful tools for technology people and are also easy to learn and use by healthcare professionals.
Improve patient experience with better IT & clinical collaboration
Giva can easily integrate with EHRs or other hospital software applications so that the IT organisation can be more responsive to clinicians who can then better serve patients. Clinical practitioners can create cases within any healthcare software application. Creating a case within an application where there is a problem helps facilitate fast understanding and information sharing between clinical and IT people and results in faster resolutions and better patient care.
Giva decreases support costs
Giva's customers also include specialists in healthcare, such as radiology groups, assisted living facilities, addiction treatment centres, EHR management providers, MSOs, and billing, coding, and revenue cycle management firms. Giva increases efficiency and decreases support costs for hospitals and hospital networks, clinics and laboratories, private practises and medical groups, and specialty practises.
Benefits for healthcare organisations
Hospitals, hospital networks and clinics of all sizes use Giva's HIPAA-compliant offerings for internal Information Technology and patient service/support functions. Giva increases automation, decreases labour costs, increases transparency and security/compliance, measures performance and accountability using reports and real-time dashboards.

Customer Success