e
asset
manager

Giva eAssetManager&trade and eSoftwareManager™ are asset management software solutions that help you track hardware and software history, license status, and ownership, providing complete IT asset management.
With a single Configuration Management Database (CMDB), they deliver an intelligent data repository for all hardware and software assets and allow you to track and view the inter-relationships between incidents, problems, and these assets.
eAssetManager Most Requently Repaired Assets Report

 

Asset Management Software

Giva eAssetManager & eSoftwareManager

Today, business moves at an unimaginable pace. Mobile employees and their technology tools travel the globe in a flash. Hardware and software rapidly change. Threats to your IT infrastructure abound. In this environment, the challenge of tracking and managing your IT assets is daunting.

Giva eAssetManager™ and Giva eSoftwareManager™ are asset management software solutions that help you track hardware and software history, license status, and ownership, providing complete IT asset management. With a single Configuration Management Database (CMDB), they deliver an intelligent data repository for all hardware and software assets and allow you to track and view the inter-relationships between incidents, problems, and these assets.

Together, Giva eAssetManager and Giva eSoftwareManager work as a complement to Giva eHelpDesk to help you manage your IT assets and provide excellent service to your users.

 

 

Features

Giva eAssetManager™ and Giva eSoftwareManager™ provide:

  • Customisable fields, screen, and options to meet the unique requirements of your organisation
  • Standard templates to help you quickly get started
  • Configuration Management Database (CMDB) to provide accurate, automated, and an up-to-date centralized repository describing all of the IT assets and configurations in your organisation and track all interrelationships between assets, incidents, and problems
  • Change history to automatically track all software and hardware adds and removes
  • Software license compliance reports to track the number of licenses installed and available
  • Complete asset information available in one click
  • Quick views display all assets assigned to an employee
  • Ability to re-assign and loan assets to employees, while maintaining change histories
  • 12 pre-defined, customizable reports to more strategically manage company assets for a high ROI
  • Seamless integration with self-service Web portal
  • Seamless integration with Giva eHelpDesk™ and Giva eChangeManager™
  • ITIL-compliance

 

Benefits

Giva eAssetManager and Giva eSoftwareManager are 100 percent Web-native, ITIL-compliant asset management software solutions that:

  • Increase first call resolution by faster diagnosis of hardware and software problems
  • Reduce average call length by using a single Configuration Management Database (CMDB) to track all asset lifecycle events
  • Enhance customer satisfaction by speeding problem resolution
  • Improve purchasing decisions and corporate asset acquisition policy by providing data analysis and exception reports on problem hardware and software
  • Reduce costs by closely monitoring software licenses for re-use
  • Decrease risk of costly software license compliance audits by closely monitoring software license usage
  • Protect company assets by documenting assets assigned and loaned to employees
  • Increase efficiency and lower cost of corporate upgrades by providing easy-to-use hardware and software reports
  • Speed business decisions by delivering accurate, real-time reports
  • Minimize resources required to manage leased assets and more effectively plan for transitions
  • Helps ensure Sarbanes-Oxley compliance and reduces business risk by providing complete audit trails

 

 
Screenshots
Reports