Giva Partners

Join with Giva in Mutually Beneficial Partnerships

Connect to Success through the Giva Partner Network

Partnering with Giva means entering into a mutually beneficial agreement to bring industry leading solutions to the marketplace and implementing these quickly and cost effectively to address the needs of small, midsized, and large enterprises equally. Our philosophy is to place the customer at the centre of everything we do and our partner programmes position our partners to take advantage of industry best practises.
Our goal is to build a strong collaborative relationship that offers you significant opportunities to grow your business. Giva works with numerous highly qualified partners globally to deliver unequaled value to customers around the world. As a Giva Partner, you'll receive solid benefits in the form of marketing, sales, technical services, training, implementation, and support.

Why Partner with Giva?

  • Win more business by offering an end-to-end suite of cloud IT service management or customer service solutions
  • Partner Certification and Training programmes designed to ramp you up quickly and ensure success
  • Access to field resources for pre- and post-sale support to assist you with demonstrations and implementations
  • A wealth of marketing tools and programmes for lead generation
  • Generous margins on sales that boost the bottom line
  • Incentive programmes for achieving quota and bringing in big deals
  • Ongoing consulting revenue from new implementations plus add-on sales
Giva looks for partners that are leaders in their field and has built a programme to offer substantial benefits and support. We take pride in the fact that the Giva Partner Network and our cloud software solutions have been recognised by analysts, private companies, and the industries we serve. We're actively looking to build partnerships with companies that have the same focus on delivering innovation and customer service excellence.

Client Success

  • 50% reduction in time to deploy Giva's change, incident, problem, asset management and knowledgebase modules
  • 60% reduction in the 5 year Total Cost of Ownership (TCO)
  • Saved at least 1 FTE due to lower ongoing administration
  • Saved 1 week per month due to easy to use reports
  • Increased to 90% achievement in meeting service level agreements
  • 70% reduction in generating reports and admin; eliminated 35 hours/month
  • 50% faster to create/assign a service request
  • 60% increase in information captured during the initial phone call
  • 50% increase in the number of service requests created due to intuitive design
  • 80% increase in productivity by using Giva's dashboards and reports
  • 60% increase in meeting service level agreements
  • 45% increase in the number of the calls logged due to Giva's intuitiveness and ease of use
  • 50% increase in productivity by using Giva's integrated custom forms