Giva Online Customer Service Software is HIPAA/HITECH Compliant for Maximum Security
Whether you're in the healthcare industry or not, HIPAA-level security and compliance matters. You want a customer service platform that meets or exceeds the U.S. government's highest standards for protecting your customers' privacy and personal information.
Giva's provides an annual SSAE 18 SOC 2 Type 2 compliance report.
We perform regular vulnerability scanning and assessments, log management, anomaly detection and forensic analysis on our full suite of customer service solutions.
Giva's hosted customer service solutions use a multi-tiered security strategy to protect personal records.
All Giva's data centre infrastructure and processes are validated against a rigorous set of controls by third-party CPA auditors.
Giva's HIPAA-compliant data encryption ensures all protected health information (PHI), electronic health and medical records are secure.
Daily and weekly backups enable quick data restoration from encrypted backups when needed.
Giva's customer service software meets the strictest compliance requirements of the Health Insurance Portability and Accountability Act (HIPAA) and the HITECH Act.