We Specialise in Small & Large Organisations Like Yours
"Giva is easy to learn, quickly create service requests and it's very affordable. The reporting and dashboards are better than any other product. Giva is an extraordinary value and our customers are very happy!"
- Mike Norman, Manager at MetroHealth
Business Results Achieved:
- Reduced initial contact time by 45% and increased first call resolution by 40% with Giva's intuitive case workflow and knowledge base
- Increased customer satisfaction by 45% since calls are shorter and the right answers are provided on the first interaction
- Reduced case volume by 35% due to using Giva's customer self-help portal